Easy Returns & Exchanges
You can make a return or gift return by mail for a full refund, exchange or store credit within 14 days of receiving your order. See our Return Policy for full details.
Refunds will be credited to the original form of payment.
- Return for Store Credit: Choose store credit and apply it towards your future purchases.
- Return for Exchange: Opt for an exchange and we will send a different item/size or color of your choice.
- Return for Refund: A $19.99 return processing fee will be deducted from the total refund amount.
Please allow 10-15 business days for refund processing. This timeframe accounts for the high volume of orders we manage daily, as refunds are processed on a first-come, first-served basis. Additionally, the process involves verifying the returned items to ensure they meet our return policy standards, which helps maintain the integrity of our offerings and services.
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Free Shipping
For orders over $500, enjoy free global shipping for fast and secure delivery.
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Customer Service
Got questions? Check out our FAQs, start a live chat, or call toll free 1 (800) 771-3948.
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Authenticity Guaranteed
Our products are sourced directly from brands and brand distributors, guaranteeing 100% authenticity.
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Reviews
Explore our reviews here or on Trustpilot to learn more about our customer experiences. Learn More.
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Rates from 0% APR or 10–36% APR. For example, a $800 purchase might cost $72.21/mo over 12 months at 15% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses.
