Careers at Ellie Belle

Client Advisor – Ellie Belle Luxury Boutique

Location: Eden Prairie, MN
Employment Type: Part-time/Full-time
Reports To: Boutique Manager

Ellie Belle is a premier luxury boutique offering high-end designer fashion, beauty, and skincare. Our VIP, appointment-only shopping experience ensures that every client receives personalized, white-glove service. We are seeking Client Advisors who are passionate about luxury fashion, styling, and relationship-building, delivering an unparalleled shopping experience.

Your Role as a Client Advisor

As a Client Advisor at Ellie Belle, you are more than a salesperson—you are a trusted style expert and brand ambassador. You will cultivate long-term client relationships, provide personalized styling guidance, and ensure every guest enjoys an exceptional, seamless shopping experience. Your primary responsibility will be to assist clients with their needs, ensuring they receive exceptional service and support throughout their shopping journey. You will leverage your knowledge of our products and services to provide tailored recommendations, drive sales through effective upselling techniques, and maintain an organized and inviting store atmosphere.

Additionally, you will help manage the online and in-store boutique experiences, including editing product listings, processing orders and returns, stepping in for the Boutique Manager when needed, and ensuring smooth daily operations. You will also engage with clients on social media through videos and posts, strengthening brand presence and client engagement.

Key Responsibilities

• Greet customers warmly and provide assistance as needed to create a welcoming environment.
• Utilize POS systems efficiently for processing transactions and managing inventory.
• Engage in upselling techniques to maximize sales opportunities while ensuring customer satisfaction.
• Conduct product demonstrations to educate customers on features and benefits.
• Maintain stock levels by organizing merchandise and assisting with inventory management.
• Provide excellent customer service by addressing inquiries, resolving issues, and offering personalized recommendations.
• Communicate effectively with team members to ensure smooth operations and a cohesive work environment.
• Apply retail math skills to assist with pricing, discounts, and promotions as necessary.
• Deliver a VIP, high-touch shopping experience, ensuring every client feels valued.
• Build and nurture long-term relationships with clients to foster brand loyalty.
• Provide personalized styling advice based on client preferences and current trends.
• Assist with appointment scheduling and client follow-ups to maintain engagement.
• Curate and recommend designer fashion, beauty, and skincare selections tailored to clients.
• Stay informed on high-end fashion trends and new arrivals at Ellie Belle.
• Meet and exceed sales goals while maintaining the boutique’s exclusive image.
• Assist with fitting sessions, alterations, and product customizations.
• Manage online product listings, ensuring accurate descriptions, pricing, and imagery.
• Process orders, returns, and exchanges efficiently.
• Engage with clients on social media through videos, styling tips, and promotional posts.
• Step in for the Boutique Manager when necessary to oversee daily store operations.

Who You Are

• Passionate about luxury fashion & styling – You have an eye for designer brands and trends.
• Strong background in customer service, preferably in a fashion retail setting.
• An exceptional communicator & relationship builder – You connect with clients on a personal level.
• Experienced in luxury retail (preferred but not required) – Prior experience in high-end fashion, styling, or personal shopping is a plus.
• Polished & professional – You represent the exclusivity of Ellie Belle.
• Proficiency with POS systems and familiarity with stock management processes.
• Excellent phone etiquette for handling customer inquiries over the phone.
• Ability to communicate clearly and effectively with customers and team members alike.
• Proven sales skills with a focus on upselling products to enhance the customer experience.
• Experience conducting product demos to engage customers and promote sales.
• Basic understanding of retail math for effective pricing strategies and inventory management.
• Social media savvy – Comfortable creating and engaging in video content to connect with clients.

What We Offer

• Competitive pay + commission
• Exclusive employee discounts on luxury products
• VIP clienteling training & career growth opportunities
• Access to private shopping events & brand collaborations
• A luxury work environment in a high-end boutique

How to Apply

If you have a passion for luxury fashion, personal styling, and VIP client experiences, we would love to hear from you! Apply now by sending your resume here or to careers@elliebelle.com.

Job Details

• Job Types: Full-time, Part-time
• Pay: $21.17 - $23.43 per hour
• Expected Hours: 15 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift Options:

• 10-hour shift
• 12-hour shift
• 8-hour shift

Location Requirements:

• Ability to Commute: Eden Prairie, MN 55346 (Required)
• Ability to Relocate: Eden Prairie, MN 55346 – Must relocate before starting work (Required)

Work Location: In person